«Взломай код общения. Как говорить убедительно, заключать выгодные сделки и влиять на людей»

Hosie R. Study Reveals the Most Annoying Filler Words British People Use // Independent, September 26, 2018 // independent.co.uk/life-style/uk-british-slang-urban-dictionary-filler-words-a8555681.html.

University of Gothenburg. Pauses Can Make or Break a Conversation // PsyPost, September 30, 2015 // psypost.org/2015/09/pauses-can-make-or-break-a-conversation-38070.

Brown University. Whether Our Speech Is Fast or Slow, We Say about the Same // PsyPost, January 17, 2017 // psypost.org/2017/01/whether-speech-fast-slow-say-46941.

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University of Chicago Booth School of Business. The Sound of Intellect: Job Seeker’s Voice Reveals Intelligence // PsyPost, February 21, 2015 // psypost.org/2015/02/the-sound-of-intellect-job-seekers-voice-reveals-intelligence-31900.

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How to Speak with Confidence and Sound Better // Science of People, April 20, 2020 // scienceofpeople.com/speak-with-confidence.

Мои приветствия можно услышать в моем выступлении на TEDx London Talk! Прим. автора.

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Springer Select. Words Have Feelings // PsyPost, December 12, 2012 // psypost.org/2012/12/words-have-feelings-15507.

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Van Edwards V. 5 Vocal Warm Ups Before Meetings, Speeches and Presentations // Science of People, January 25, 2019 // scienceofpeople.com/vocal-warm-ups.

Мою разминку вы найдете в цифровом бонусе на scienceofpeople.com. Будьте готовы к тому, что придется шептать, гудеть, петь и делать другие упражнения для улучшения дикции. Прим. автора.

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Penenberg A. L. PS: I Love You. Get Your Free Email at Hotmail // TechCrunch, October 18, 2009 // social.techcrunch.com/2009/10/18/ps-i-love-you-get-your-free-email-at-hotmail.

Liberman V., Samuels S. M., Ross L. The Name of the Game: Predictive Power of Reputations versus Situational Labels in Determining Prisoner’s Dilemma Game Moves // Personality and Social Psychology // doi.org/10.1177/0146167204264004.

Вы найдете видео в вашем бонусном разделе на сайте scienceofpeople.com/bonus. Прим. автора.

State P. Emoticons May Signal Better Customer Service // PsyPost, May 21, 2015 // psypost.org/2015/05/emoticons-may-signal-better-customer-service-34525.

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Muir K. et al. When Asking ‘What’ and ‘How’ Helps You Win: Mimicry of Interrogative Terms Facilitates Successful Online Negotiations // Negotiation and Conflict Management Research. 2021. Vol. 14. No. 2 // doi.org/10.1111/ncmr.12179.

Jennifer Aniston’s First Text During Her Plane Scare Was from Ellen // Ellen DeGeneres Show, NBC, премьера 5 июня 2019 г., video, 6:48 // youtube.com/watch?v=NUjlpiEF9DE.

Ресурс заблокирован на территории России. Прим. ред.

Williams L. A., Bartlett M. Y. Warm Thanks: Gratitude Expression Facilitates Social Affiliation in New Relationships via Perceived Warmth // Emotion. 2015. February. Vol. 15. No. 1. Pp. 1–5 // doi.org/10.1037/emo0000017.

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Adams R. The Story of How Two Candy Lovers Found Business Partners (and Love) on Match.com // HuffPost, April 28, 2014 // huffpost.com/entry/sugarfina-candy_n_5191870.

В контексте приглашений на мероприятия RSVP (акроним французской фразы Répondez s’il vous plaît, означающей буквально «Ответьте, пожалуйста») – запрос подтверждения от приглашенного человека. Прим. пер.

Donahue E. Font Focus: Making Ideas Harder to Read May Make Them Easier to Retain // Princeton University, October 28, 2010 // princeton.edu/news/2010/10/28/font-focus-making-ideas-harder-read-may-make-them-easier-retain; Shukla A. Font Psychology: New Research & Practical Insights // Cognition Today, May 28, 2018 // cognitiontoday.com/font-psychology-research-and-application.

Ackerman J. M., Nocera Ch. C., Bargh J. A. Incidental Haptic Sensations Influence Social Judgments and Decisions // Science. 2010. June 25. Vol. 328. No. 5986. Pp. 1712–1715 // doi.org/10.1126/science.1189993.

Dolan E. W. Cold Temperatures Make People Cold-Hearted, Study on Moral Judgments Finds // PsyPost, October 8, 2014 // psypost.org/2014/10/cold-temperatures-make-people-cold-hearted-study-moral-judgments-finds-28614.

Simon Prager J., Acosta J. Verbal First Aid: Help Your Kids Heal from Fear and Pain – and Come Out Strong. New York: Berkley Books, 2010. P. 13.

Trafton A. In the Blink of an Eye // MIT News, January 16, 2014 // news.mit.edu/2014/in-the-blink-of-an-eye-0116.

Чалдини Р. Психология согласия. Революционная методика пре-убеждения. М.: Бомбора, 2017.

Segran E. Netflix Knows Which Pictures You’ll Click On – and Why // Fast Company, May 3, 2016 // fastcompany.com/3059450/netflix-knows-which-pictures-youll-click-on-and-why.

Kevin Hart on Quarantine with Pregnant Wife & Backyard Camping with Kids // Jimmy Kimmel Live, ABC, May 22, 2020, video, 6:44 // youtube.com/watch?v=WzpXypS1ihs.

Mayer R. E. Applying the Science of Learning: Evidence-Based Principles for the Design of Multimedia Instruction // American Psychologist. 2008. November. Vol. 63. No. 8. Pp. 760–769 // doi.org/10.1037/0003-066X.63.8.760.

Хьюмс Дж. Секреты великих ораторов. Говори как Черчилль, держись как Линкольн. М.: Манн, Иванов и Фербер, 2013.

Neuman J. Robert Byrd Dies at 92; U.S. Senator from West Virginia // Los Angeles Times, June 29, 2010 // latimes.com/archives/la-xpm-2010-jun-29-la-me-byrd-20100628-story.html.

Carter T. J., Ferguson M. J., Hassin R. R. A Single Exposure to the American Flag Shifts Support Toward Republicanism up to 8 Months Later // Psychological Science. 2011. July. Vol. 22. No. 8. Pp. 1011–1018 // doi.org/10.1177/0956797611414726.

Lee Tomlinson – Cancer Survivor Sparking the C.A.R.E. Effect Movement, speech at Eagles Talent Speakers Bureau, February 23, 2018, video, 3:33 // youtube.com/watch?v=48DHHBTljA4.

Dolan E. W. Women Rate Men as Less Masculine and Less Dateable When They’ve Got a Cat in Their Lap // PsyPost, August 19, 2020 // psypost.org/2020/08/women-rate-men-as-less-masculine-and-less-dateable-when-theyve-got-a-cat-in-their-lap-57738.

Мексиканская полая игрушка больших размеров, украшенная яркими орнаментами. Прим. пер.

Бриджер Д. Нейродизайн. Ключ к сознанию покупателей. М.: Феникс, 2020.